Frequently Asked Questions

Everything you need to know about shopping with QuasarMD

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day money-back guarantee on all unused and unopened products. If you are not satisfied with your purchase, please contact our support team to initiate a return.

Are your products covered by a warranty?

Yes, all QuasarMD devices come with a standard one-year manufacturer's warranty that covers defects in materials and workmanship under normal use.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options through Affirm and Klarna.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.